"The Emrich and ARANOW guys never wavered in their commitment. They were absolutely steadfast and with us all the way". Rob Duyker Engineering Manager at Ozpack
For many years, Moccona used a New Zealand company to package their 3-in-1 Coffee Stick Packs. When demand in Australia grew to 90% of their production capabilities, Moccona's parent company decided to relocate this part of the business to Australia.
Rob Duyker from Ozpack admits winning the Moccona contract was fantastic but there was little time to celebrate as they turned their attention to fulfilling the contract.
We had to work quickly
When Ozpack won the contract, they did not have existing in-house capability. With new equipment required and the clock ticking, the Ozpack team identified 3 options. They could buy the New Zealand manufacturer's packaging equipment, they could purchase second-hand equipment from elsewhere or they could purchase new equipment.
We decided to go with the third option Rob said. "We already knew the main players in the multi-lane stick packaging equipment market and we spoke with Emrich Packaging Machinery Pty Ltd, the long-standing agent of ARANOW Packaging Machinery for Australia and New Zealand. While they weren't the cheapest, they were competitively priced and provides us with an option that satisfied all of our equipment specifications.
It was a challenging installation
The New Zealand packaging company was already running at full capacity, so there was no ability to stock-pile the product to cover Ozpack's equipment installation and testing timeframes. Instead, the installation and testings ocurred during production.
Rob describes the whole process as "A steep learning curve! The Emrich and ARANOW guys never wavered in their commitment. They were absolutely steadfast and with us all the way."
Sales of Moccona 3-in-1 Coffee Sticks have soared well above sales predictions so the line was running 24/7 muchs earlier than expected. Ozpack has already ordered a new multilane packaging machine from ARANOW, which is likely to be installed soon.